Easy access to information through online help hub

The online hub can be accessed on computer, tablet or mobile. Picture: CARDINIA SHIRE COUNCIL

Cardinia Shire Council has launched a new Coronavirus Online Help Hub – an online support and resource centre to assist the community during the Coronavirus (COVID-19) pandemic.

The online help hub can be accessed through the Cardinia Shire website and provides easy access to information, web links, fact sheets and videos on a range of topics, including:

* Information about support available for individuals, households and local businesses

* Health advice

* Family violence support

* Tips on ways to look after your mental health

It brings together resources produced by a range of credible sources, including the Australian Government’s Department of Health and the Victorian Government’s Department of Health and Human Services (DHHS).

It also features a new Local Directory, and a ‘Call back’ service for people who might need assistance finding the information they are seeking.

The Local Directory lists local service providers that are able to provide additional assistance to those who are vulnerable in the community during this time.

The ‘Call Back’ function enables people to register their details and a member from council’s dedicated team will return their call to assist in navigating the range of information available.

Cardinia Shire Mayor Cr Jeff Springfield said the online help hub provides the Cardinia Shire community a place to easily find key information and assistance relating to the Coronavirus (Covid-19) pandemic.

“These are indeed unusual times and Council recognises the normal stresses of everyday life may be amplified by the many changes we are all having to make at home, in the workplace, and socially. It can be confusing and overwhelming, and the situation is ever-changing,” Cr Springfield said.

“To help our community members easily navigate the enormous amount of information available and get the support they need in what may be a particularly stressful and challenging time, we have been working hard to develop this Coronavirus Online Help Hub.

“It brings together a range of resources and ensures our community can access up-to-date and credible information and appropriate support services as the situation progresses.”

The Coronavirus Online Help Hub is available at www.cardinia.vic.gov.au/onlinehelphub and Council is continuing to regularly update it to best serve the many needs of our community at this time.

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