Ban on sales tactics

Picture: on file

Minister for Energy and Resources Lily D’Ambrosio announced the ban on telemarketing and door-knocking from the Victorian Energy Upgrades (VEU) program and Solar Homes program was now in effect.

As part of these changes, retailers in the VEU program will no longer be allowed to doorknock from 1 August 2024 – bringing the VEU in line with the Solar Homes program where door-to-door sales were banned in 2021.

Marketing methods that will still be allowed under the program include digital and traditional media advertising, and direct marketing such as social media and email.

The VEU program provides Victorians with discounts to replace old gas appliances with new efficient electric appliances that will help them take back control on their energy bills.

All Victorian households and businesses are eligible for VEU rebates, which cover upgrades for heating and cooling, hot water and more, with induction cooktops coming later this year.

Victorians who want to take advantage of discounts through the VEU program can visit,